Rhode Island-based MSP leveraged TLM to achieve 15x revenue growth
Our client, a well-established Managed Service Provider based in Rhode Island, is known for delivering top-quality IT services.
Campaign type
Duration
Resources engaged
Top MRR booked
Business Problem
- The client was in search of a partner capable of delivering results at a low engagement cost.
- Their hiring choices were on point, boasting a team of 20 full-time technicians. They were interested in securing managed IT contracts, those involving companies with 11-50 employees.
- Their criteria included an agency with a proven track record and ample experience.
- They aimed to make it market-ready for potential acquisition within the next 5 years, increasing customer reach and their business valuation.
Our Plan
- The client found the perfect partner in TLM. With seven years of experience serving MSPs and a proven track record, we were the ideal choice to help them meet their goals.
- Our prospecting efforts were MSP focused, targeting companies with 11-50 employees and decision-makers within those companies.
- Our email script included the services featured on the client’s website, and our approach included a four-touchpoint campaign each month.
- To ensure the accuracy and effectiveness of our mailing list, we had dedicated teams for lead identification and exclusion.
Result
- It's the fourth year of our engagement with them, and during this time, we've successfully added 18 customers to their client base.
- Notably, two of these customers are significant, contributing MRRs of $13,500 and $17,000 each.
- Their pipeline is now in a healthy state, and they are delighted with both their spending and the results they've achieved.
- Their extensive networking has also made it easier to connect with and close prospects.
I've worked with V and his team for a few years now. They are experts in their field. Since we've used them, we've acquired more clients and lead appointments at a very fair rate for their services.
Leeanna Raposo,
CFO
We have multiple companies that TLM has assisted with Lead Generation. Their process is highly adaptable and works across multiple industries.
Alan Harlan,
President
We are pleased with the response time and quality of leads that TLM has provided.
Matt Trimble,
Regional Manager
